Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We usually ship Monday through Friday excluding US holidays. Orders usually ship within the next 2 days after being processed online. However, during the summer months we are frequently out of town, and therefore we may need more a few more days to ship your order (if this is the case, we will try to notify you via email).

Please note that these processing and shipping provisions are only general guidelines. Global Girls is not responsible for shipping carrier delays and cannot guarantee that the time frames noted above will be met.  If you need your order by a certain date, please leave a note with your order. 

Most packages arrive in 2-3 Days to most US locations.  Please allow 6-8 Days for shipping to Alaska and Hawaii.  Global Girls cannot guarantee the timing of packages once turned over to the carrier.

Please email us upon ordering if you need overnight or 2nd Day Air delivery and we will give you a price quote.

Generally, we do not require a signature for delivery of sandals.  However, depending on the value of your goods, the delivery service provider may require a signature for delivery.  We will try to let you know if a signature will be required.  You can usually choose to waive the signature requirement by the carrier by leaving the delivery person a note stating "I waive the signature requirement."  Please note that if you waive the signature requirement, Global Girls will not be responsible for any lost or stolen package

Your satisfaction is our highest priority at Global Girls.

Returns can be initiated within 30 days of the delivery date under My Account > Order Status. A Return Authorization number will be provided for qualified returns.

Damaged goods will be replaced whenever possible; if the item is no longer available, your money will be refunded, or you can opt to receive a credit that is valid for one year from the date of issue.

We are not able to accept worn or altered items unless defective. Shipping and handling charges are non-refundable, and the customer is responsible for return shipping costs.

All items returned must be in the same condition in which they were purchased. We have the right to deny a credit if the merchandise returned does not meet our return policy requirements.

Start a return under My Account > Order Status. Click on an existing order and select the item you'd like to return. After entering the quantity and submitting, a Return Authorization number will be provided.

Please ship your items to the address provided within 5 business days once you have received your Return Authorization Number.

Returns must be sent by U.S. Postal Service, UPS, FedEx, or other traceable carrier. For your own security, we recommend that the return package be insured for the full retail value of the merchandise and have tracking information for your reference.  GLOBAL GIRLS IS NOT RESPONSIBLE FOR ANY LOST OR DAMAGED PACKAGES.  We do not accept C.O.D. deliveries.

Shoes, belts, or collars purchased at one of our events may be exchanged within 10 days of purchase, provided they are in their original condition and show no signs of wear.

If you wish to make an exchange, please email us with the reason for the exchange and what you would like instead, and we will reply with instructions on how to proceed.  The customer is responsible for all shipping charges.  Please email us for the return address.

 If your merchandise is damaged, we will try to replace it.

If we do not have the replacement item currently available, you will receive a credit that is good for one year from the date of issue.

Still have questions?

Email: linda@shopglobalgirls.com

Damaged goods will be replaced whenever possible; if the item is no longer available, your money will be refunded, or you can opt to receive a credit that is valid for one year from the date of issue.

Global Girls’ sandals and accessories are all handmade. We are committed to offering well-crafted products that look good and wear well.  There may be slight variations in color, texture and finishing of the shoes.  These are not considered flaws but rather part of the handmade appeal.

It is the customer’s responsibility to check the product promptly upon its arrival to make sure it is free of any defects. Returns are accepted on all items purchased online unless otherwise noted in the item description.

If you wish to make an exchange, please email us and let us know the reason for the exchange and what you want instead and we will reply to you as to how to proceed (unless your merchandise was damaged, in which case we will replace it if possible).

SALE MERCHANDISE is FINAL SALE unless you wish to exchange the same item for another size. If the desired size is not available for the sale item, then we will issue a credit (less the original shipping cost) that is valid for one year from the date of issue.

If you are entitled to a refund, it will be credited back to the original method of payment within seven (7) business days of receipt, less shipping and handling charges. Please be aware that some card returns can take up to 30 business days for banks to complete, depending on their processing time. This can vary between card issuers, and unfortunately, we are unable to influence this.

Some sandals may have a short break-in period while others are perfectly comfortable from the moment you put them on. It all depends on your feet and how the sandals fit. Some sandals will be slightly snug at first- a good thing! The straps will stretch to accommodate your feet.

We recommend that you wear your sandals for short periods of time at first: start by wearing them at home when you’re cooking or not moving around much. This will start the process of the shoes forming to your feet. Then, as they begin to take shape, wear them out for short periods or until they rub or hurt. Do this again and again until they form to your feet and soon, you won’t want to take them off!

The straps on this style fit in the narrow part of your foot, so at first, it may seem like the straps are too narrow. Gently pull up on the top of the beadwork as you insert your foot while pushing/wiggling the wide part of your foot through the straps. Once in place, the straps should fit snugly around the narrow part of the foot, securing the foot in place.

The straps on these styles are made of supple goat skin which will stretch and take the form of the foot with wear. If they are tight at first, give the straps about a few wears to gradually stretch to accommodate your feet.

Make sure the leather ties are open making a loop in the back. Put your foot through the loop and then pull the straps to tighten and tie in the back, so, in essence, the straps go around twice.

Yes; however, we DO NOT recommend you get them wet, though they should hold up fine in case they do. Getting them wet will cause the leather to stretch and potentially stretch more than desired.

Conversely, we DO NOT recommend you leave your sandals in the sun. Leaving your sandals for long periods of time in the hot sun may cause the glue (adhering the inner and outer soles together) to soften and lose its strength. Please put them under a towel if you are at the beach for a few hours.